Web-platform not reachable for some users

Incident Report for Digicust

Resolved

Our server partner Microsoft just notified us that everything is back online.

Thank you for the patience.
Posted Apr 01, 2025 - 09:56 UTC

Identified

Our server center provider Microsoft Azure has an outage in their region North Europe, where we host our Digicust platform. Unfortunately, in this case, we rely on Microsoft to resolve this issue.

We are working on a workaround and on future georedundancy.

We are sorry for the inconveniences.
Posted Apr 01, 2025 - 09:50 UTC

Investigating

We are currently investigating this issue.
Posted Apr 01, 2025 - 09:07 UTC
This incident affected: Web Platform.